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Frequently Asked

Common Questions

How long does it take the water to heat up?+

Most tubs reach a comfortable soaking temperature in 2-4 hours depending on outdoor temperature and how full you keep the fire.

Do I need an electrician or plumber to install it?+

No. Our wood fired tubs require no electrical or plumbing hookup — simply fill with a garden hose and light the stove.

What's included in the warranty?+

Every tub ships with a 5-year structural warranty covering the wood shell and stove components.

How is it shipped?+

Tubs ship fully assembled by freight carrier with free delivery across the continental US and Canada.